Shipping Policy for Rira Store
Effective Date: May 11, 2026
Thank you for shopping with Rira Store. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from Rira Store.
By placing an order on our website, you agree to the terms outlined below.
1. Shipping Coverage
Rira Store currently ships products only within India.
We do not offer international shipping at this time.
2. Order Processing Time
- Orders are usually processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- During high-demand periods, festivals, sales, or unforeseen circumstances, processing times may be slightly delayed.
3. Delivery Time
Estimated delivery time may vary depending on your location and courier service availability.
Typical delivery timelines:
- Metro cities: 3–7 business days
- Other locations: 5–10 business days
Delivery timelines are estimates and not guaranteed.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer:
- Free shipping on selected products or promotional offers
- Additional charges for certain locations or expedited delivery services
5. Order Tracking
Once your order is shipped:
- A tracking ID or shipment confirmation may be sent through email, SMS, or WhatsApp (if available).
- Customers can use the tracking details to monitor delivery status.
6. Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Public holidays
- Courier partner issues
- Natural disasters
- High order volume
- Incorrect shipping information provided by customers
Rira Store shall not be held responsible for delays caused by circumstances beyond our control.
7. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping information.
If an order is returned due to:
- Incorrect address
- Unreachable customer
- Repeated failed delivery attempts
additional shipping charges may apply for re-dispatching the order.
8. Damaged Packages
If the outer package appears damaged during delivery:
- Customers are advised to record an unboxing video while opening the package.
- Any issue must be reported within 48 hours of delivery.
For claims related to damaged, defective, or incorrect products, an uninterrupted unboxing video is mandatory as mentioned in our Refund Policy.
9. Lost or Delayed Shipments
If your order is significantly delayed or appears lost in transit, please contact us at:
contacts@rirastore.in
We will coordinate with the courier partner to resolve the issue as quickly as possible.
10. Contact Us
For shipping-related questions or support, contact:
Rira Store
Email: contacts@rirastore.in
Website: www.rirastore.in